AS400 Maintenance and Support
SrinSoft provides System i maintenance and support that includes application management and support, product and application maintenance, performance analysis, testing services, documentation creation, and reverse engineering. We have provided helpdesk services to large multi-nationals with operations spread across multiple geographies and a mix of applications.
SrinSoft's tremendous effort in implementing latest 24*7 technical support system has made us able to cater maximum numbers of employees for our clients.
Our international standard of technical support can answer your requests by our Level 1, Level 2 and Level 3 technical support process. This L1/L2/L3 technical support has made us capable accelerating our clients' service by fulfilling their requirements.
Our three Level technical support system includes:
Inbound calls, Email, Chat & Remote login.