Insurance

Today the Insurance providers are seeking new and innovative methods to conduct business. So it is very difficult for IT solution providers to respond quickly to new application requirements. We understand this criticality and work as a support system for solution providers and internal IT staffs by developing those solutions as well as consulting, systems development, support and maintenance services.

We have worked on developing an array of solutions for the Insurance industry. We have developed solutions like:
.Policy Administration/New Business Processing
.Licensing and Contracting solutions
.Customized e-portals
.Illustrations software
.Business Rules Engine
.CRM
.SOX compliant Document Management System

Leveraging our knowledge of the industry we have successfully designed and implemented a middleware solution, allowing organizations to interface their Internet enabled applications with legacy systems written in COBOL. This is a major development and allows clients with previously limited options – because of COBOL – to take advantage of current technologies.

Our services portfolio includes implementation services, customization, and consulting and designing services. Interfacing .Net applications and J2EE applications with legacy COBOL applications is one of our specialties. This allows organizations to preserve their expensive investments in legacy systems but still be able to provide their consumers with state of the art e-enabled business front ends.

We have worked with our clients on the following Agency Solutions and E-commerce Solutions specific for Insurance domain.

Agent solutions:
.Illustration Systems
.Marketing Portal
.Personal Information Manager
.Evaluation System
.Business Rule Engine
.New Business Processing
.Licensing and Contracting Portal

E-Commerce Solutions:
.Policy Tracking system
.Commission Statements Automation
.Forms Store
.Document Management & Forms Engine
.Producer Profile Management
.Pending Commissions
.Online Event Management

Life Insurance Outsourcing Services from SrinSoft:

1. Fresh Business Acquisition
New application enrollment
New Application Inspection
Case assignment
Health assessment screening
Recent case adjudication and task management

2. Administration
Remittances including online processing
Riders and special benefits
Premium lapses, renewals and reinstatements
Surrender of policy processing
Nomination services
W2/Section 35 reports

3. Customer Support Services
Under this are various services such as look in period processing, conversion options, interest and profit calculations, tax schedules and scheduled loan repayment quote. These are provided in the form of the following.
Policyholder customer service
Policyholder technical help desk
Adverse Event Information (AE)
Product Quality Complaint Information

4. Billing Services
Print and mail bills Payment processing
E-Billing application
Billing dispute resolution

5. Claims Processing
Validation and fraud detection
Case assignment and data entry
Task management & adjudication
Payment / settlement confirmation
Claims status tracking services

6. Marketing And Reference Data Informatics
Marketing Data Analytics
Physician Analytics
Consumer Analytics
Large-scale Reference Data
Policy acceptance / rejection data
Statistical Study Design, Programming and Analysis

7. Claims Servicing
Data Entry
Database Design
Query Resolution
Claims status calls

8. Agency Administration
Commission processing and customer support. Agent technical help desk
Internal technical help desk

9. Regulatory Coverage - Legal and Regulatory conformity on Insurance laws including SOX and HIPAA