Business Model

Association Model:
• Exclusive Offshore Development Centre (ODC)
• Project Based
• Sub-contracting Partner
• Business Relationship
• Co-Market

Delivery Model:
• Exclusive Offshore Development Centre (ODC)
• Exclusive Onsite Development and Delivery
• Hybrid Deliver Model

Maintenance Models:
• Models
   – Onsite :: Offsite :: Offshore approach
   – On-site :: Off-site Model
   – On-site Model
• Service Level Methodologies
   – Service Level Agreement
   – Service Level Matrix
• Measuring Service Levels
   – Responsiveness
   – Backlog Management Index
   – Schedule Adherence
   – Defect Density
   – Fix Quality

Engagement Models:
• Time and Materials
• Fixed Price
• SLAs or Retention
• Turn-key
• Staff Augmentation

Transition Models:
• Crash Transition
• Phased Transition