EDI Services And Application Support


EDI Services And Application Support

Client Summary

Leading freight transportation provider offering a complete range of shipping solutions including LTL, time critical, volume & truckload, global and custom solutions and they located at Virginia, United States.

Challenges

  • Customers request in EDI Service increased rapidly.
  • Demand for Technical Resource with EDI & Domain Expertise
  • Dedicated team for EDI Implementation and Support
  • Implement homegrown Cross Dock application across 50+ facilities
  • Provide continuous post implementation support for their Cross-Dock application
  • Provide quick turnaround to resolve production issues and ensure effortless business functions
  • 24 x 7 support availability for EDI Services & Cross-Dock Application

Our Solution

  • EDI Implementation - Setup, Mapping, Testing for new customers determined for EDI Services and also changes/additives requested by Customers
  • End to End support between Core EDI Technical team & Customers to ensure effortless EDI service functionalities.
  • Implemented go-live for their Application, Post-Implementation Support for client’s homegrown Dock Automation and Cross-Dock applications
  • Facilitated the client by providing support team round the clock for EDI Implementation specialists, EDI Support and Application Support
  • application casestudy