Infor ERP Consulting & Integration Services

Infor System21's rich set of integration capabilities combined with Infor's Operating Services technologies open many possibilities for digital transformation. The platform integrates with modern cloud environments through several key technologies such as Infor Development Framework (IDF) and REST APIs and Modern Connectivity.

Infor OS and ION Integration: Infor continues to extend investment in shared technologies including cross-ERP integration through Infor ION and cloud-enablement via Infor OS, which serve as the backbone for integration, workflow, security, and single sign-on. Infor Intelligent Option Network (ION) is the Infor messaging middleware solution accessible by both System21 and third-party applications

Cloud Deployment: System21 is available as both a cloud-based SaaS solution and on-premises deployment, providing flexibility and scalability. Infor offers lift-and-shift strategies to move existing IBM i footprints to the cloud with managed services while maintaining customizations and unique configurations.

The framework supports structured and unstructured data formats, delivering consistent integration capabilities and enabling System21 to participate effectively in modern hybrid cloud environments.

A 2025 Forrester Total Economic Impact study reports a 114% ROI over three years for organizations upgrading to Infor CloudSuite. The NPV was $10.52 million, with payback in 20 months. Companies became cash-flow positive midway through Year 2.

Where the returns come from

• Productivity gains. 30% improvement in warehouse and operations teams. 70% for compliance teams.
• Revenue protection. 70% reduction in revenue leakage through stronger financial controls.
• IT efficiency. 50% productivity increase by Year 3 as upgrades and patching shift to Infor.
• Logistics savings. $5.7 million saved by consolidating warehouses and 3PL partners.
• Lower TCO. No on-prem hardware or maintenance overhead.

Operational impact

CloudSuite delivers continuous updates without disruption, replaces heavy customizations with built-in industry capabilities, and improves security, visibility, and uptime. The result. Less firefighting, more strategic control, and faster value realization.

When migrating from Infor LX to Infor CloudSuite, organizations may encounter several challenges:

Data Complexity: Transforming large volumes of data across multiple tables and modules requires conducting data audits to identify duplicate records, missing values, and outdated information, followed by data cleansing and standardization.

Downtime Concerns: Minimizing business disruption during migration is critical.

Customizations: Extensively customized legacy systems present migration complexity, as customizations often involve bespoke code and configurations that may not be directly compatible with cloud environments, necessitating re-engineering efforts.

Addressing these challenges requires careful planning, comprehensive data mapping, rigorous testing, and leveraging the right tools and expertise. Organizations should assess their current environment, define clear migration objectives, and develop a detailed cutover plan for the final transition. Post-migration support and ongoing monitoring are essential to resolve any issues that arise after go-live.

Infor ERP systems are built to support compliance-first operations in highly regulated industries by combining centralized data control, standardized processes, and end-to-end traceability. A single source of truth ensures accurate, real-time records from product concept through commercial availability, including device master records and device history files required for FDA compliance.

Built-in audit trails automatically log every transaction and data change, supporting key regulatory frameworks such as 21 CFR Part 11, ISO 13485, and GAMP 5. Robust reporting and analytics tools enable timely compliance reporting, with detailed tracking and monitoring across projects, processes, and approvals.

For organizations operating in government and defense environments, Infor Government Solutions delivers compliance at the highest level. It meets FedRAMP, FAR, DFARS, ISO 27001, NIST 800-53, and ITAR requirements, with secure deployments on AWS GovCloud and Azure Government Cloud. The result. Strong governance, reduced audit risk, and enterprise-grade security without slowing operations.

Yes, Infor XA and LX can integrate with IBM i systems and APIs. Infor plans to deliver IBM i 7.6 support across XA, LX, and System21, with availability targeted for 2026. REST APIs will also arrive for all three ERPs in that timeframe, marking a shift toward more open, service-based connectivity.

Current Integration Capabilities:

The company is preparing the user base for System i Workspace Liberty, a Java 17-compliant UI technology expected in the third quarter of 2026 that brings green-screen functionality into a browser-based, thin-client model while aligning with modern middleware such as Tomcat 11 and WebSphere Liberty.

Modernization Strategy:

REST APIs will open up all sorts of functionality. The new REST API tool allows you to generate REST APIs based on IDF metadata. You can create APIs in seconds for both Infor-owned and user-owned (Integrator) objects.

These enhancements are part of Infor's modernization strategy for its IBM i ERP portfolio, ensuring the continued relevance of XA and LX systems while enabling improved integration, workflow standardization, and cloud enablement across diverse environments.

Infor supports hybrid ERP by design, not as a workaround. Customers can run a stable on-premise core while connecting cloud services like Infor CloudSuite, Birst analytics, and mobile apps on the same code base.

Sensitive financial or regulatory workloads can stay on-premise, while cloud modules deliver real-time insights and flexibility. Integration is handled through Infor ION, with cloud services enabled via Infor OS.

Upgrades are automatic, frequent, and low-disruption, unlike traditional ERP updates. The result is a future-ready ERP that evolves without forcing a full cloud move.

Infor ERP is widely seen as a strong fit for mid-sized, manufacturing-led businesses, especially in fashion, food and beverage, and chemicals, where industry-specific depth matters more than generic breadth. In manufacturing, Infor competes directly with SAP, which holds about 23% of the global ERP market, compared to Oracle at 14%.

Infor LN stands out for its industrial-first design. It is built for production-intensive environments, including engineer-to-order and complex supply chains. That focus is why manufacturers like Boeing, BAE Systems, and Triumph Group rely on it.

SAP S/4HANA Cloud targets mid-sized organizations wanting standardized, enterprise-grade processes through GROW with SAP, without heavy customization. Oracle Cloud ERP leads in finance, planning, and analytics, making it better suited for larger, cloud-first enterprises.

Bottom line. Infor wins on industry depth for mid-sized manufacturers. SAP and Oracle win on scale and breadth for larger enterprises.