We offer solutions for Building Predictive Analytics based models for predicting the future behavior of customers using predictive customer behavior modeling technique
Measure & Optimize Your Performance
Unified Measurement framework integrates strategic measurement with tactical analyses while considering both business and customer lenses, for a holistic view of your business. It results in reliable insights that reveal the incremental impact of spend across all marketing channel providing one version of the truth.
With Marketing Mix Models, we practice advanced measurement techniques that deconstruct and quantify the performance of each element of the marketing mix. We go a step further and address the whole business at a deeper, more granular level which is called Commercial Mix Modeling. We customize each model to address specific market, brand, and business challenges. It is faster, more granular and can not only tell you what happened but also lend insights into what you need to do next. The result? Insights that will increase your sales, market share, and business results.
Multi-touch attribution (MTA) is the practice of identifying a set of touchpoints that contribute to a conversion and assigning a value to each of the touchpoints. By doing so, MTA helps you understand the combinations of touchpoints, and their chronological order needed to get clients to take the desired action.
Many attribution methods are based on pre-determined weights that are used to proportionately assign attribution to the marketing treatments preceding an outcome. Clearly, simple weight-based allocations like first- or last-click, equal attribution or time-dependent weights do not get to true incrementality.
To account for the above factors, SrinSoft uses an automated model-based approach to multi-touch attribution. This relies on a flexible, proprietary model creation platform that generates faster, more relevant and more accurate insights and recommendations that helps in the following:
With Customer Segmentation, we help companies that needs to reposition their brand and target a niche customer segment. Focusing on the right target market is the key to increase sales and to make their brand visible for particular customer segment. To achieve these goals, SrinSoft AI services provide insights attained after categorizing different customer segments and profiles.
Customer Lifetime Value is the amount of profit or revenue a customer generates over his or her entire lifetime. To estimate user value and planning marketing it is important predict customer lifetime value. We help clients to determine whether customers are at risk of churn, prioritize routing based on customer risk, and guide agents to handle interactions more effectively. SrinSoft help clients build intelligent systems to analyze and utilize data of current high-value clients to optimize touch points and campaigns, ensuring they always reach and retain high-value users.
The customer journey map is what “tells the story of the customer’s experience from initial contact, through the process of engagement and into a long-term relationship.” The use of this technique helps fill in the gaps that raw data tends to miss, and therefore completes the story. SrinSoft help enterprises to identify consumer patterns on a mass scale, at faster speeds, and often with greater accuracy.