objective
System Integration with In-house Dispatch System
Integration of In-house Dispatch System with Reporting module.

Applied Solutions
- Export the reports into an Excel Work Sheet.
- FTP to a 3rd party system with encryption and user authentication.
- Single, consistent, easy-to-navigate graphical settings.




Technical Implementations
- Exchanging of dispatch information with drivers via SMS.
- Enhanced security, forms design, message handling.
- Improved system integration for In-house Dispatchment Module.




SDLC/Technology Used
- Agile model.
- iSeries (RPGLE, SQLRPGLE, CLLE, DB2/400).
- Visual LANSA.




Customer Benefits
- Replaced paper based processing.
- Reduced number of phone calls.
- Significantly improved efficiency.
- Upgraded Customer Service with more correctness.


