objective

System Integration with In-house Dispatch System

Integration of In-house Dispatch System with Reporting module.





Applied Solutions

  • Export the reports into an Excel Work Sheet.
  • FTP to a 3rd party system with encryption and user authentication.
  • Single, consistent, easy-to-navigate graphical settings.




Technical Implementations

  • Exchanging of dispatch information with drivers via SMS.
  • Enhanced security, forms design, message handling.
  • Improved system integration for In-house Dispatchment Module.




SDLC/Technology Used

  • Agile model.
  • iSeries (RPGLE, SQLRPGLE, CLLE, DB2/400).
  • Visual LANSA.




Customer Benefits

  • Replaced paper based processing.
  • Reduced number of phone calls.
  • Significantly improved efficiency.
  • Upgraded Customer Service with more correctness.